Zocalo

DO NOT EAT HERE! Genuinely one of the WORST and most shameful dining experiences I’ve ever had. We made a reservation for 6:30 and were seated on time, but we spent the next 30 minutes sitting there without a server taking our drink order. After getting drinks, it was another 25 minutes before the waitress came back to take our food order. At no point did any service staff even acknowledge us during this. When we got our food (finally) it was extremely mid-tier and disappointing considering the wait time. Service was deplorable, and our waitress was extremely rude. My mother dropped her napkin and asked for a new one—the waitress never brought it. My sister asked for her leftovers to go—the waitress took her food to “box it up” and never brought it back. The only thing she did manage to bring to our table was a hell of an attitude. I have always been a faithful tipper and have never left a dinner without tipping wait staff, but had the tip not been already included in the final price (which I’m sure they do because they certainly wouldn’t earn tips based on quality service), I wouldn’t have left her a single cent. Horrible, horrible, horrible. Do NOT waste your time or your money. Go eat at McDonald’s if you must, I’m sure their service and workers are much more agreeable.

We had a disappointing experience this evening. My spouse and I were excited to dine in Charlottesville for the first time, but left more frustrated than anything. There were several issues to highlight. First, five items, including half the entrees, were unavailable at 7pm on a Saturday evening. That’s completely unacceptable for a restaurant at this price point. After being told two of the items I ordered were unavailable, I settled for the scallops, but was disappointed once again. All elements of the dish were cold, to include the plate. Finally, service was quite slow with it taking over an hour to get our main courses. The lone bright spot of the evening was our waitress. She was very pleasant, but clearly overwhelmed and embarrassed from the situation she was in. We saw her profusely apologize to four or five tables for the poor food availability. Based off the many positive reviews they have, I hope it was just an off night for the restaurant. We probably won’t return though.

All I wanted was this song request. And yet the DJs act like they’re in Ibiza. You’re not above us. You could’ve given into my request at one in the morning when barely anyone was here but no, you let your pride get in the way. The bar service there were only two girls working New Year’s. God helped them on the volume. They did amazing shout out to them. I couldn’t tip them enough. Life is short and I get that you cling to whatever you need to but those working the music/DJ stand get over yourself. The ones that keep you alive are your fans and I am not a fan of any of you that work here. I make a lot of money and I work hard for what I do and when I spend money I’m ready to spend it on those who are worth it. But today not worth it on the music side. I might as well have been at a cosmic bowling event.